Help

1. What kind of information can I find in this portal?

Welcome to your official Oman Ministry of Higher Education www.mohe.gov.om. You can know more about the services offered by Omani higher education entities, how to request them and as well as find the forms required to apply for these services here. 
You are free to register with our website as an authenticated user with details from your National Identity or Residency card. By becoming a registered portal-user, you can execute the electronic services provided in the portal. Useful contact details and quick links related to higher education are also available.
This portal is an interactive platform for you to access Ministry of Higher Education e-services and give your valuable opinions, feedbacks, suggestions and criticisms openly. We are keen to listen to your reviews to improve this portal.

2. What kind of services can I find here?

Since its launch in 2010, this portal is steadily growing and it currently compiles services for institutions, academicians, universities and ministry of higher education staff. You can find information about over 160 services (continuously growing) here with details about the procedures and documents involved and applicable fees if any.

Electronic services: About 160 eservices, that are executable online and they are provided directly from this portal.

3. How to contact us with your ideas?

Kindly use the Contact Us form, to give any feedbacks or suggestions in issues related to this portal contents, information or service offered by any of the MoHE entities and we would inform them appropriately. 

Your feedback helps to improve this website and we sincerely wish to serve you better in all possible ways we can. You can also contact us at public.services@mohe.gov.om  for getting direct help from our support team.
We are keen to interact with you about the various MoHE services and for this we are open to discussion on prominent social media platforms such as Facebook ,YouTube, Instagram and Twitter

4. How to access services through the portal?

  Services offered to you in this portal are grouped in segments to be more relevant to your personal profile or themes for action. 
  They have been grouped as found relevant and presented to you along with contextual information through clear navigation paths. You can locate e-services based on your profile: Government (Institution Services), Student (Academic Services) and Employee (Staff Services).
  Alternatively, you can search for specific service information by using the “Search” box on the top. Most often used services are listed under “Most Popular Electronic Services” for ease of access.

5. How to register as Portal user – get my user name and password?

You may browse the public contents of this portal freely. However, if you wish to use any of the services offered online through this portal, you need to register yourself as a valid user with unique identity. For this, you can register with the National Identity or Resident card. 
After this, you have to ‘Login’ to this portal to receive your authorization code via an email and proceed to activate your account for the very first time through the web portal. From then on, you can securely access and execute portal services online. 
In case you lose your password, you will have to use the ‘Reset password’ or ‘Forgot Password’ links in the portal.

6. Can I copy and use the contents from this portal?

The content of this portal including but not limited to information, images, graphics, video or other multimedia, software and links are the Intellectual Property of the Ministry of Higher Eduacation of Oman and are copyright protected. You can read these contents and link to them freely. However if you require to copy and use this information for academic or research purposes kindly get in touch with us using the online Contact Us form. 

7. What should I do if I come across errors in viewing or using this portal?

You can access the helpdesk team, by writing to public.services@mohe.gov.om. We appreciate your efforts in reaching us. We have bilingual (English and Arabic) staff to clear your doubts, fix errors and help you to make your portal experience easy. 

In addition, you can also tell us your issues through the Contact Us form available on the portal. We will attend to you as soon as possible with clarifications.

8. Glossary:

No.

The Term

Definition

1

MoHE

Ministry of Higher Education

2

RSS

A continuously updated headlines and content of a certain website to a list of subscribers. It is short for “Really Simple Syndication”.

Site Map

A page that performs as a help tool and contains the elements of a website in a subjective classification method, without the need of navigating the website while looking for a specific topic.

4

Integrated e-services

The e-services in which the e-portal integrates with the entity that provides the service. The integrated e-services are available on the e-portal.

5

Linked e-services

The e-services linked to the e-portal via hyperlink. The e-portal redirects the request of a linked e-service to the provider’s (entity) website.

6

Accessibility

A feature added to a website in order to guarantee a smooth usability of its content for the widest range of users, including individuals with disabilities.

7

eParticipation

A mean of online communication with the decision makers and responsible individuals through their e-portal or website in order to facilitate and enrich the dialogue for a better media and society.

8

CAS

Colleges of Applied Sciences. It includes six colleges that are distributed in the states of Nizwa, Sohar, Salalah, Sur, Ibri, Rustaq.

9

HEAC

Higher Education Admission Center

10

MoE

Ministry of Education

11

SQU

Sultan Qaboos University. Sultan Qaboos University (SQU) has developed into a prestigious university, offering enlightening programs that meet high standards of quality.

12

E-Learning Service

Online learning service

13

Qualification Equivalency

The academic certificates issued outside the Sultanate of Oman to Omanis and expatriates are to be done with qualification equation, through a ruling that the certificate to be offset by an equivalent academic certificate contained in the ladder of certificates adopted in the Sultanate.

14

Cultural Attachee (Cultural Division)

Cultural Attachés are assigned to diplomatic missions abroad and fall under the jurisdiction of the office of His Excellency the Undersecretary of the Ministry of Higher Education.

15

NPSP

National Postgraduate Scholarship Programme. This S cholarship Programme was established to enable Omani scholarship recipients to pursue specific programmes that are in the national interest at well-reputed universities abroad.